Refund & Return Policy
Effective Date: August 2022
Last Updated: October 2025
Thank you for choosing Kayla Durck Fitness. Please read this policy carefully before making a purchase. By completing your purchase, you agree to the terms outlined below.
All Sales Are Final
Due to the digital and personalized nature of our products and services, all sales are final. This includes:
1:1 Coaching and Personalized Programs
Fitness App Access
Digital Guides, eBooks, and PDFs
One-Time Program Purchases
Once access has been granted or materials have been delivered, no refunds, returns, or exchanges will be issued.
Coaching Commitments
All 1:1 Coaching is delivered under a contracted term. By signing your agreement, you commit to completing the full term of your program. Cancellations, early terminations, or partial refunds are not permitted.
Access & Delivery Issues
If you experience any issues accessing your program, guide, or digital materials, please contact us at hello@kayladurck.com within 24 hours of purchase. We’ll ensure your access or delivery issue is resolved promptly.
Exceptions (If Applicable)
If you receive the wrong digital product or experience a technical error that prevents access, please email hello@kayladurck.com within 24 hours of receiving your order. Include screenshots or details describing the issue so we can assist.
Modifications
Kayla Durck Fitness reserves the right to update or modify this policy at any time. Changes will be reflected on this page with an updated effective date.
Contact Information
For all questions or concerns, please contact:
Email: hello@kayladurck.com